Austin has an IT career spanning 20 years, and has held diverse positions such as database designer for the Rail Infrastructure Corporation in Sydney, Australia and Information Architect for oil-field services company Schlumberger.
Nowadays you’ll find him devoting his time to either Fingertip Solutions customers, his family, Manchester United or anything French.
Laid back but with a steely determination to deliver the best customer service possible – if it’s computer related and it’s causing you problems then Austin will devise a way to help
He is a family man, married with two children. This Geordie-Turk likes to spend time with his family, holidaying in sunnier climes and, occasionally, dabbles in guitar. He is focused on taking Fingertip Solutions to the next level, expanding their customer base and developing the brand, whilst always delivering a superb service to all customers and offering a friendly, approachable work ethic.
Mark earned his undergraduate degree in Computer Science from Aberystwyth University in 2007 and subsequently embarked on a gap year, spending seven months in Australia.
He has worked in the IT industry since and joined Fingertip Solutions in April 2013. Throughout his career he has amassed considerable experience with various web technologies and thoroughly enjoys learning new skills, enabling him to better assist customers. Now living in Wilmslow, Mark is married with two children.
When not helping people with their IT issues he loves spending time with his family and friends, and when possible, playing golf. Also a keen runner, he is currently training to compete in his second half marathon.
He has an irrational obsession with collecting hobby related paraphernalia – 3 x Electric Guitars, 3 x Bikes and he likes to spend time on his prized allotment. He is an expert IT engineer and is 100% customer focused. He always provides the best IT support with a smile!
Russell is Fingertips’ FD, our “Money Man. He has worked in the IT industry for over 20 years and he has held various roles in the public and private sectors.
He is rooted in all things tech and has been an Apple nerd since the days of the LCII. Russell is married to his sweetheart and has two great, energetic boys. Russell’s hobbies include basketball, Pokémon Go, flying his drone and family holidays to name a few.
Russell is dedicated to helping people inside and outside of work. He gets a kick out of leaving every situation with the customers smiling.
He is a tech enthusiast and is a competent IT engineer having gained great work experience in the world of IT in supporting an Oldham-based Primary School for the last 2 years.
Tyler is extremely friendly and has a “go-that-extra-mile” attitude towards work.